GUEST DIRECTORY
GUEST DIRECTORY
Hotel Information
Hotel Information
Hotel Information
WELCOME TO PRAIRIE MOON INN & SUITES!
WELCOME TO PRAIRIE MOON INN & SUITES!
13 Beju Industrial Dr., Sylvan Lake, AB T4S 2J4 | P: (403) 887-7884 | F: (403) 887-7874 | www.prairiemooninn.com | sylvan@prairiemooninn.com
Check out Time: 11am
Check out Time: 11am
Our standard check-out time is 11am. If you want to request late check-out, please contact our front desk. Additional charges may apply.
Check In Time: 4pm
Check In Time: 4pm
Our standard check-in time is 4pm. If you want to request an early check-in, please contact our front desk. Additional charges may apply.
Breakfast: 7am to 10am
Breakfast: 7am to 10am
Complimentary Breakfast located in the breakfast room at the lobby. Available from 7:00am to 10:00 am.
RESERVATIONS
RESERVATIONS
Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk for reservation or to you can book a new reservation at www.prairiemooninn.com
WI-FI
WI-FI
Passcode is located at the back of your key card sleeve. Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk for assistance.
FITNESS CENTRE: 7am to 10pm
FITNESS CENTRE: 7am to 10pm
CLOSED. Until further notice, our gym is unfortunately still closed for guest use.
ATM
ATM
ATM machine is located at the lobby.
WAKE-UP CALLS
WAKE-UP CALLS
Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk to request a wake up call.
BUSINESS CENTRE: 24 Hrs
BUSINESS CENTRE: 24 Hrs
Business centre is located at the hotel lobby for guest use. Printing and Fax might incur a small charge.
COPIES
COPIES
Copying service is available at the front desk and might incur a small charge.
PARKING
PARKING
Parking is complimentary to all guests. All guests must register their vehicles at front desk upon check-in.
POOL & HOT TUB: 7am to 10pm
POOL & HOT TUB: 7am to 10pm
The Pool, Waterslide and Hot Tub are now open under new rules adhering to Covid-19 health and safety guidelines.
GUEST LAUNDRY
GUEST LAUNDRY
Guest laundry is available on the first floor. Laundry supplies are available for sale at the marketplace by the front desk.
ICE MACHINES
ICE MACHINES
Ice machines are located on the first (1st) and third (3rd) floors, by the elevators.
VENDING MACHINES / MARKETPLACE
VENDING MACHINES / MARKETPLACE
Vending machines are located on the first (1st) and third (3rd) floors, by the elevators. Additional goods (laundry supplies, Tylenol, snacks, etc.), are available at the front desk.
MEETING FACILITIES
MEETING FACILITIES
Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk about booking a meeting room and price inquiries.
FAX MACHINE
FAX MACHINE
Fax service is available at the front desk and might incur a small charge.
AIR CONDITIONING / HEATING SYSTEM
AIR CONDITIONING / HEATING SYSTEM
An airconditioning / heating unit is located by your room window. Controls on the unit can be used to control temperature.
FIRE PROCEDURES
FIRE PROCEDURES
An emergency exit map is located at the back of your room door. Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk for more information.
SAFETY INFORMATION
SAFETY INFORMATION
Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk
EMERGENCIES
EMERGENCIES
Please call 911 for emergencies or the front desk for assistance by dialing 0 on your room phone.
CLOSEST HOSPITAL
CLOSEST HOSPITAL
Please call +1 (403) 887-7884 or dial 0 on your room phone to contact front desk
COMPLIMENTARY TOILETRY ITEMS
COMPLIMENTARY TOILETRY ITEMS
These are the toiletries that are complimentary at the front desk: toothbrush, toothpaste, razor, shaving cream, comb, sewing kit and ear plugs.
TELEPHONE DIALING INFORMATION
TELEPHONE DIALING INFORMATION
- Front Desk Dial 0
- Guest Room Dial the Room Number
- Messages Dial 444
- Emergency Dial 911
- Local Calls Dial 9 + Phone Number